Policies
DISCLAIMER
Totum Naturopaths aim to support and guide individuals to adopt a holistic and healthy way of living. We educate individuals on how to best regain connection with nature and themselves, using scientific & traditional research of natural therapies. We do not intend or claim to diagnose or treat any health condition. Please consult with your medical practitioner for all diagnoses.
Totum Naturopathy follow strict food safety and hygiene protocols to ensure the quality & safety of your product. In the unlikely event that your product may become contaminated, damaged or compromised in any way, please refer to our shipping & returns page or FAQ page, and if necessary contact us directly at info@totumnaturopathy.com to discuss further action. In an unlikely event of an adverse reaction to our products please contact us immediately at info@totumnaturopathy.com.
Please be sure to read all safety information including potential interactions, cautions and contraindications of our products prior to purchasing. We do not take any responsibility for preventable adverse reactions
RETURNS & REFUNDS
Please note we do not offer refunds.
If there is a query with product and/ or service please contact us directly at info@totumnaturopathy.com.
Please ensure you have read all terms and conditions, safety information and information regarding the products and services offered on this website prior to your purchase. If there are any queries or questions you may have before purchase please do not hesitate to contact us.
PRIVACY, SECURITY & PAYMENT
The privacy policy applies to the site and all products and services offered by Totum Naturopathy.
We may collect personal identification information from users in a variety of ways including the placement of an order, filling out forms, connection with our services and features and resources we make available on our site. User personal information will only be collected if it is voluntary, users can refuse to supply personal identification information, where site engagement and access may be limited.
Users may be asked for their name, mailing address, email address, phone number and payment details, along with personal direct contact as a part of our service.
Your security is important to us, therefore we ensure appropriate data collection, processing and storage to protect against unauthorized access, disclosure or destruction of your personal information, including but not limited to payment details.
Your information may be shared with our trusted business associates in conjunction with operating Totum as a business, however we do not sell, trade or rent users personal identification information to others. We do not share user personal information in anyway outside of the operation of Totum Naturopathy.
TERMS & CONDITIONS
Welcome to Totum Naturopathy. By continuing to browse and utilise this website you are agreeing to the terms and conditions of Totum Naturopathy, as outlined below.
Totum Naturopathy is foremost a service designed to support and educate individuals on how to live a holistic, sustainable and healthy life. Our products have been designed and manufactured by qualified Naturopaths with the intention of gently assisting the body in its innate ability to balance and heal itself.
The following is a guide to the terms and conditions of Totum’s website and service.
If you have any further enquiries regarding the information within this section please contact us directly.
PRODUCT & SERVICE INFORMATION
The information on this website should not be taken as medical advice.
Your use of any information or products on this website is entirely at your own risk, as it is your responsibility to ensure that products, services and information available through our website meet your specific health needs.
LIABILITY
Totum Naturopathy and any third parties on this website do not provide any warranty or guarantee as to the accuracy, performance, timeliness or suitability of the information, services and materials found on this website for any particular purpose. Totum is not liable for any loss, damage, cost or expense by any person relying on the information, product and service on this website or by any websites linked to this website.
CHANGES TO WEBSITE
All information on Totum website is subject to change without any notice and may be updated at any given time. Ensure you are aware of price and information updates before purchasing our product or service.
WEBSITE LINKS
Totum website may also provide links to other websites to provide further information for your convenience. We have no responsibility for the content of the linked websites and this does not signify that we endorse the website (s).
ONLINE IMAGES
Images of products provided on website are photographed to provide the most accurate depiction of the actual product, however may not be exact at all times.
TERMINATION OF CUSTOMER USE
We may terminate customer accounts at any time due to any misconduct or misuse of this website.
PRODUCT USAGE
We ask that you agree not to resell any products purchased from this site and in store, unless you are a wholesale customer, under agreed wholesale conditions.
We ask that you read all safety information provided on our website prior to use of our products.
COPYRIGHT
This website contains materials, products and services which are owned by or licensed to us. Reproduction of any of the above mentioned including, but not limited to design, photographs, layout and intellectual property is prohibited, other than in accordance with the copyright notice permitted by law. If you wish to utilise website content in anyway, we ask that you please contact us directly.