FAQ

What to expect from an initial consultation

A thorough understanding of your presenting imbalance will be gathered through an extensive conversation to acquire knowledge of all the factors that make up you.

· Current health imbalance

· Past health history

· Family health history

· How you nourish yourself with food, movement and rest

· Where you sit emotionally with yourself

· A run through of the body systems that support your internal & external structure

· Obtain knowledge of physical signs that may indicate your current health imbalance.

An individualised, goal focused treatment plan will be presented to you with an outline of your stages for healing.

Before you leave you will gain knowledge, awareness and a better understanding of your body in its entirety, as well as a clear, sustainable guide to supporting all areas of your health.

What to expect from a follow up consultation

Wherever you are in your process, the follow up with us will be used to track your progress allowing room for changes and modifications, as well as guiding and supporting you as you transition through your stages of healing.

These sessions are a way to keep you motivated and accountable as you carve your own health outcomes, knowing we are here to support and guide you along the way.

What qualifications do Totum Naturopaths have?

Katherine Bibby has a Bachelor of Health Science majoring in Naturopathy. Hunna Armstrong has a Bachelor of Health Science majoring in Naturopathy & Advanced Diploma in Nutritional Medicine.

What are the health benefits of flower essence’s and essential oils?

Flower essences are produced through imprinting a flowers energetic properties into a carrier solution. They are a traditional therapy dating back to the 12th century, and have been dispensed over this time to support mental, emotional and spiritual wellbeing.

Essential Oils are extracted from the bark, sap, flower and leaves of plants to provide a healing action via the olfactory sense. Essential oils provide their benefits through emitting scents in which can trigger an emotional response to promote healthy mental and psychological wellbeing. Aromatherapy has been practiced for centuries by many different cultures.

Both these therapies are gentle on the body, and work in combination with a healthy diet and lifestyle to promote wellbeing.

Are your products organic?

Most of our products are 100% Australian Certified Organic, with the exception of our flower essence blend, and nutritional ingredients in Resilience (see product for details). We take pride in quality of our products, and are extremely mindful when sourcing ingredients.

How do you develop your products and where are they made?

All of our products are developed by us (qualified Naturopaths), and are made lovingly in Queensland, Australia.

Are your products vegan?

All of our products are 100% vegan.

If I change my mind, do you offer refunds?

Please refer to our Policy tab for more information on refunds and returns.

I’m pregnant, are your products safe to use in pregnancy and lactation?

Please refer to our Safety tab for all cautions and contraindications.

How do I best store my products?

To maintain the integrity of all products please keep in a cool, dry place. Ensure you place your Essential oils, Settle Petal Essence, and Ground Me Tea of direct sunlight. Due to the integrity of the Miron glass, your Resilience can be directly stored in sunlight increasing the potency and therapeutic value of it’s ingredients.

Please see more on Miron glass in the Resilience product tab.

How do I best dispose of my products?

All products have been intentionally designed to reuse or recycle, we wholeheartedly encourage you to do so. We suggest contacting your local council for more information on recycling in your area.

I just purchased a product and it looks/smells different to last time?

As all of our products are made of natural ingredients, and some are handmade, variations can occur from batch to batch. If you have any other concerns about the quality of your product please email us directly at totumhealth@outlook.com

I just bought Mellow & Union essential oil, are they safe to ingest?

Essential oils exert most benefit when smelt not ingested. We do not recommend ingesting essential oils.

If you did not find your question here, feel free to contact us directly at totumhealth@outlook.com.